Customer Profile: Alaska State Troopers

In 2009, the Alaska Department of Public Safety (ADPS) implemented NicheRMS as the backbone of the department’s Alaska Records Management System (ARMS) project. Today, the AST and 10 other agencies use ARMS to meet the public safety mandate of the ADPS.

In this profile, Captain Rick Roberts, a 23-year AST veteran, shares how the ARMS system delivers key benefits that backstop the critical work of the AST, including Learning From Others, Cost Certainty, Mobility and Information Sharing.