WHO WE SERVE

NicheRMS is the most widely used, fully-integrated operational policing systems in the English-speaking world.

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  • NicheRMS is used by police services in the United States, Canada, the United Kingdom, and Australia.
  • More than 135,000 sworn officers are now using NicheRMS.
  • Ten of the 30 largest police agencies in the English-speaking world are using NicheRMS.
  • 29 of our customers have 1,000 to more than 7,500 sworn officers.

WHO WE SERVE

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Location NicheRMS Customers Total # Officers Year Selected
United States Alaska Department of Public Safety / Alaska State Troopers 511 2009
Canada Alberta Sheriffs 690 2013
United States Arizona Department of Public Safety 1200 2012
United Kingdom Avon and Somerset Constabulary 2800 2014
United States Bexar County Regional RMS, Texas 1063 2015
United Kingdom British Transport Police 3000 2016
Canada Calgary Police Service 2173 2014
Canada Cape Breton Regional Municipality Police Department 204 1998
United Kingdom Cheshire Constabulary 1925 2004
United Kingdom City of London Police 700 2016
United Kingdom Cleveland Police 1382 2003
United States Colorado State Patrol 740 2013
United Kingdom Derbyshire Constabulary 1942 2016
United Kingdom Dorset Police 1217 2011
Canada Edmonton Police Service 1985 2004
United Kingdom Guernsey Police 300 2014
United Kingdom Gwent Police 1330 2011
Canada Halton Regional Police Service 643 2004
Canada Hamilton Police Service 794 2004
United Kingdom Hampshire Constabulary 3247 2003
United States Johnson County Regional Interagency Operating Network (JCRION), Kansas 511 2016
United States Kansas City Police Department, Missouri 1350 2016
United Kingdom Leicestershire Constabulary 2043 2010
Canada Lethbridge Regional Police Service 172 2005
United Kingdom Lincolnshire Police 1091 2008
United States Los Angeles Police Department 10055 2016
United Kingdom Merseyside Police 3954 2004
United States Missouri State Highway Patrol 1112 2009
United States Nebraska State Patrol 480 2014
United States New York State Police 4900 2018
United Kingdom North Wales Police 1464 2002
United Kingdom North Yorkshire Police 1408 2004
United Kingdom Northamptonshire Police 1220 2015
Australia Northern Territory Police Force 1400 2018
United Kingdom Nottinghamshire Police 2141 2015
Canada OPTIC: Ontario Provincial Police & 43 municipals 9100 1999
United States Oregon State Police 721 2011
Canada Peel Regional Police 1937 2006
United Kingdom Police Service of Northern Ireland 7086 2004
Canada PRIDE Cooperative, including Waterloo RPS 1256 2014
Canada PROS Project (Canada) 13850 2003
Australia Queensland Police Service 11587 2004
Canada Regina Police Service 422 2004
United States Regional Criminal Justice Records Management System Consortium (RMSC), Colorado 589 2015
Canada Service de police de la Ville de Montréal 4480 2007
Australia South Australia Police 4622 2011
United Kingdom South Wales Police 2861 2005
United States Springfield Police Department / Greene County Sheriffs Office / Republic Police Department, Missouri 479 2009
United Kingdom Surrey Police 1938 2013
United Kingdom Sussex Police 2805 2012
Australia Tasmania Police 1304 2018
United Kingdom Thames Valley Police 4346 2011
Canada Thunder Bay Police Service 228 1998
United States US Department of the Interior 6615 2010
United Kingdom West Yorkshire Police 4857 2005
United Kingdom Wiltshire Police 1020 2004
Canada Winnipeg Police Service 1521 2003

CUSTOMERS TALK ABOUT NicheRMS

“Niche is a linking masterpiece.”
Rob Morrone

IT Manager of Business Solutions, Peel Police Service, Ontario, Canada

"The ability to report national statistics to the FBI through the same system makes life very simple."
Captain Jeff Laughlin

Alaska State Troopers

"This new streamlined information system will break down the distance between police in different corners of the state."
The Honourable Judy Spence

Minister for Police & Corrective Services, Queensland, Australia

"NicheRMS is clearly a much more intuitive product than our legacy records management system...the search features are extremely flexible."
Maurice Pilon

former Deputy Commissioner, Field and Traffic Services, Ontario Provincial Police, Canada

"I think it has greatly enhanced our operation and made us more effective as an agency by solving crimes or, as my crime analysts say, preventing crime."
Chief Paul Williams

Springfield Police Department, Springfield, MO

"It is estimated that more than 70,000 hours of police time will be freed up by NicheRMS."
Chief Constable Paul Kernaghan

Hampshire Constabulary, UK

“We used to have to send records 45 days before a court date…we now exchange them in real time.”
Jo Baumgartner

Police Information and Evidence Management Manager, Niche Implementation Lead and Business Process Change Manager, Regina Police Service, Canada

"[We are] now in the enviable position of having one of the most technologically advanced computer systems of any police force in the UK."
Chief Constable Paul Kernaghan

Hampshire Constabulary, UK

"Because [Niche] has incorporated modern technology throughout their product design, we feel that they are well suited to meet our as yet unknown future needs."
Maurice Pilon

former Deputy Commissioner, Field and Traffic Services, Ontario Provincial Police, Canada

"The improved recording and investigation has led to a rise in detections, particularly people being charged, summonsed and cautioned."
Assistant Chief Constable Ian Shannon

North Wales Police, UK

"There is not another RMS we saw in demos or in police service site visits that demonstrated the same capability."
Acting Staff Sergeant Roman Calvano

Peel Police Service, Ontario, Canada

"Electronic tasking means...improving the quality and speed of providing victim and witness case progress updates and less internal chase-up enquiries.”
Nikki Boardman

Merseyside Police, UK

MORE INFO

A full understanding of the functional scope and flexibility of NicheRMS is best achieved through a demonstration of the system. Please contact us to make arrangements.

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